Privacy Policy

1. Who we are

QuantumStats is a cloud-based manufacturing quality software platform operated by Technologies QuantumStats inc., a corporation based in Québec, Canada.

2. Information we may collect

Depending on how you interact with QuantumStats, we may collect information such as:

• Name, email address, account credentials, and contact information.
• Organization name, role, team membership, and account administration information.
• Billing and subscription information associated with your QuantumStats account.
• Information you enter into the platform, including project, quality, validation, statistical-study, and workflow data.
• Files and documents uploaded to QuantumStats, including drawings, supporting evidence, reports, and related manufacturing-quality documentation.
• Technical information such as IP address, browser type, device information, timestamps, and application activity.
• Information collected through analytics and similar technologies used to understand website and application usage.

3. How we use information

We may use information to:

• Create, authenticate, and manage user and organization accounts.
• Provide and operate the QuantumStats platform.
• Process subscriptions and manage billing.
• Provide support and respond to questions or requests.
• Maintain the security, reliability, and integrity of the platform.
• Diagnose errors, prevent misuse, and improve application performance.
• Understand how visitors and customers use QuantumStats and improve the product.
• Meet applicable legal, regulatory, accounting, or compliance obligations.

4. Customer and manufacturing data

Customers may store manufacturing, quality, validation, and statistical information in QuantumStats. This information remains associated with the customer's organization and is used to provide the services requested through the platform.

QuantumStats does not sell customer manufacturing data or use confidential customer information for advertising purposes.

5. Service providers

Technologies QuantumStats inc. may use trusted service providers to operate parts of the platform. These providers may process information only as necessary to provide their services.

These services may include cloud hosting, database and file storage, payment processing, email delivery, application monitoring, security, and analytics.

Payment information may be processed by Stripe. QuantumStats does not need to store complete payment-card information in order to manage subscriptions.

6. Analytics and cookies

QuantumStats may use cookies and similar technologies that are necessary for authentication, security, application operation, and user preferences.

Our public website may also use analytics tools, including Google Analytics and Microsoft Clarity, to help us understand traffic, navigation, and website usage.

These services may collect technical and usage information in accordance with their own privacy practices.

7. How we protect information

We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to customer and personal information is limited to authorized persons and systems that require it to perform legitimate functions.

8. Data retention

We retain personal and customer information only for as long as reasonably necessary to provide the service, maintain required business records, meet legal obligations, resolve disputes, and protect the security and integrity of QuantumStats.

Information may be deleted, anonymized, or securely disposed of when it is no longer required, subject to applicable legal and operational requirements.

9. Storage and processing outside Québec

Some service providers used by QuantumStats may store or process information outside Québec or outside Canada. Where applicable, information may therefore be subject to the laws of the jurisdiction in which it is processed.

10. Your privacy rights

Subject to applicable law, individuals may have rights regarding their personal information, including rights to request access to or correction of personal information held about them.

Additional rights may apply depending on the circumstances and the jurisdiction in which you reside.

11. Privacy Officer

Technologies QuantumStats inc. is responsible for the personal information under its control and designates a person responsible for the protection of personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy as QuantumStats evolves or as legal, regulatory, operational, or technological requirements change.

The effective date shown at the top of this page will be updated when material revisions are published.